Privacy Policy

1. Who we are

This website is operated by ADEPT Fragrances. For privacy questions, contact info@adeptfragrances.com.

2. Information we collect

We may collect:

• Business and contact details you submit through inquiry or quotation forms (such as name, company, email, telephone, country, and project requirements).
• Messages you send through the on-site commercial guidance chat, used to answer published service questions and guide you to the appropriate quotation path.
• Limited technical data for security and reliability (for example hashed network identifiers, browser type, and the page from which a form was submitted).

Please do not submit passwords, payment card details, or sensitive identity documents through website forms or chat.

3. How we use information

We use the information you provide to:

• Respond to commercial inquiries and prepare quotations where appropriate
• Operate and improve website forms, chat guidance, and related services
• Protect the site against spam, abuse, and unauthorized activity
• Notify our commercial team, and — when connected — synchronize records with authorized operational systems

4. Cookies and similar technologies

Essential cookies and similar technologies may be used to keep the site secure and functional. Analytics or marketing cookies, if introduced later, will be described in our Cookie Notice. See that page for current practice.

5. Sharing

We do not sell personal information. Inquiry and chat details may be processed by trusted infrastructure providers (hosting, email delivery, databases) under appropriate arrangements, and by internal commercial systems when integrations are active. We do not publish your submissions to other website visitors.

6. Retention

We retain inquiry and related records for as long as reasonably needed for commercial follow-up, service quality, and legitimate business records, then delete or anonymize them when no longer required.

7. Your choices

To request access, correction, or deletion of personal data submitted through this site — or to ask about applicable rights in your jurisdiction — email info@adeptfragrances.com. We will respond within a reasonable period.

8. International visitors

If you access this site from outside the country where our systems are hosted, your information may be processed in other locations subject to appropriate safeguards and applicable law.

9. Changes

We may update this Privacy Policy as our services and legal requirements evolve. The version published on this page is current as of the date above.